Top 3 must-have features in a bank intranet portal

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By IC
February 2, 2019
3 min read
Blog
Intranet
Bank intranet features

Not all financial organizations are built the same way. What a credit union requires can be totally different from the unique needs of a bank. That is why we worked closely with our many bank customers to deliver a bank intranet portal that caters to their specific needs.

That being said, we want to make sure you are benefiting from all the features available on your bank intranet portal. Continue reading for a quick list of 3 incredible features you must have in your employee intranet!

The top 3 bank intranet portal features to look for

The top 3 bank intranet portal features to look for

1. Document, Procedure & Policy Management

The banking industry is highly regulated, so it’s essential that the team members abide by company policies and follow correct procedures. Our bank intranet portal includes a comprehensive document, procedure, and policy management functionality. Tools such as Document Read and Agree, Policy Versioning, and Policy Review make it easy to store and update policies.

  • Document Read & Agree

Sometimes your bank may have important policies that must be read and understood. Document Read and Agree prompts staff to check off the box, “I have read and understood”, after reading a document. To ensure no policy or procedure goes unread, intranet admins can set multiple reminders to those who haven’t yet confirmed they’ve read the policy.

  • Policy Versioning

Provide strict controls to check-in/check-out policy on your bank intranet portal with Policy Versioning. While a policy is checked out, other employees won’t be able to make changes, ensuring policies are as up-to-date as possible.

  • Policy Review

Keep policies compliant with Policy Review. Set review dates for every document, procedure, and policy to ensure that each of these crucial files is reviewed and updated appropriately. This eliminates the risk of staff accessing old policies or procedures no longer put into practice.

2. Online Forms & Automated Workflows

Many banks use archaic, manual processes for internal workflows, which can be time-consuming and costly. Because of this, our bank customers greatly benefit from the Online Forms and Automated Workflows.

In addition, there is the ability to add triggers to forms. For example, when filling out an expense report, if the dollar amount an employee is trying to claim is more than a certain amount, you can add a trigger that asks for an explanation.

3. Employee Directory & Employee Profiles

Banks often have multiple branches and a number of seasonal or part-time staff. It can be challenging to track who is who and who works where. With the Employee Directory, you can display every employee in one central location on your bank intranet portal. 

The Employee Directory pulls from the Employee Profile, which features a photo, contact information, role, branch, and personal information. This is very handy when the staff needs to look for a colleague quickly.

A nice thing about the Employee Directory that many of our bank customers utilize is tagging. For example, tagging staff with a specific skill or trait to make it easier for colleagues to find each other based on skillset.

Top bank intranet features

There are many more features built-in to our bank intranet portal that can benefit your bank. However, these 3 are just the most heavily utilized features by our bank customers. What intranet features is your bank using that haven’t been mentioned above? Share with us in the comments section below.
If you’re a bank and don’t have an intranet, we are happy to help you assess and evaluate the need for a bank intranet. To learn more, book a FREE DEMO with our product specialist today. Or if you already have a bank intranet, take our complimentary internal communications assessment to see how your efforts stack up!

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By IC

IC transforms businesses with state-of-the-art internal comms software. Since 1999, we have connected workers to their organization's goals and each other. Adopting our purpose-built software has led to measurable successes for our customers: productivity increases, turnover decreases, and better employee experiences.