Intro
In real estate, it’s location, location, location. In business, it’s communication, communication, communication.
In today’s business environment, you need to have clear and fast communication between all facets of your organization— from peer-to-peer communication that enables collaboration to fast communication channels between various management levels so that the right information can reach the right person at the right time.
Communication matters and the best way to incorporate it in your workplace is by using specialized communication tools. However, if you used one app for every single communication purpose, your tech stack would have thousands of applications. Instead, you can integrate the purpose of 90% of those tools by using an intranet.
With that in mind, let’s see how you can use the intranet to improve your organizational communication and replace disintegrated, stand-alone communication tools.
Here are 6 ways how you can use the intranet to improve organizational communication
You can use an intranet to improve organizational communication in various ways:
1. Event Calendar
With an intranet, you can create an event calendar that can be company-wide or team-based so that the employees know what’s happening in the company (or the team). This way, they’ll stay updated on the latest happenings and you’ll be creating more communication opportunities (and channels) for your employees.
2. Targeted communication and discussion groups
The best internal communicators recognize that sending information to the entire organization isn’t always necessary—often, it’s not relevant to everyone. This is where targeted communication and discussion groups become invaluable. By creating smaller, focused groups based on department, location, or even shared interests, you can minimize notification fatigue and ensure employees trust that the messages they receive are pertinent.
3. Team wiki
With a team wiki, you can create documentation that’s specifically tailored to that specific team and its function in the organization. You can use this for onboarding new members to the team as well, where they would have access to the entire documentation necessary to succeed at their job in this specific team.
4. Document management
Any good intranet needs to have a central repository of information that the employees can access. Our intranet has a document version feature so that you can see the latest version/iteration of the information and review reminders that ensure your information is up-to-date.
5. Standardization of processes
Mid-size and large companies need standardized processes to ensure they consistently achieve desired, reliable results. Even small companies in the fast-growth “move fast and break things” phase benefit from some degree of standardization. This is where workflows and automation become crucial. They help ensure that operations run smoothly and that processes are repeatable, delivering consistent outcomes. Identify recurring processes, automate those that can be streamlined, and establish workflows for tasks requiring oversight to guarantee proper implementation.
6. Collect feedback
By collecting, analyzing, and implementing feedback fast, you’ll be able to solve the problems in your workplace before they get too big and disruptive to operations. A social intranet “pulls” dialogue and discussion into a central agora, as opposed to relying solely on “push” comms to collect feedback.
With an intranet, you can break down (informational) silos, have a central informational depository, and encourage open dialogue for all company stakeholders. All of these functions are enabled by using an intranet and creating a single source of truth.
Conclusion
Communication tools are a great way to ensure proper informational flow in your organization. However, using a communication tool for every specific function will clutter your tech stack and leave your employees scratching their heads by simply looking at the sheer amount of apps they would have to use. An intranet replaces 90% of those functions and creates a trust single source of truth.
If you’re still unsure about why organizations need a trusted single source of truth? Check out our webinar on communicating with clarity here
