How to Fetch a Better Intranet

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June 21, 2018
3 min read

An in-depth look inside SDHS’s intranet: Fetch

Last week we shared how Elkie Wills from San Diego Humane Society set goals and built a solid intranet roll-out plan. Developing and implementing objectives and timelines for launching an intranet has proven valuable in building a successful intranet for SDHS. Today we are going to take an in-depth look inside SDHS’s intranet called Fetch.

San Diego Humane Society’s intranet is playful and stays true to their organization’s focus of finding homes for the animals in their care. Their brand and design are aligned with their furry friends. Continue reading to learn more exciting stuff about Fetch!

How to Fetch a Better Intranet

Human Resources

Elkie works closely with Human Resources in conjunction with the intranet. Career opportunities, benefits, workers compensation, and holiday pay-day calendars are all accessible from the intranet home page and menu.

Employee Fun

Employee Fun gives users an assortment of photo albums where they can thumbs-up and like the content. SDHS takes hundreds of photos on a weekly basis, so Elkie thought it was essential to feature pictures in categorized folders that won’t make it to their public-facing website. At first, she worried that people would spend too much time commenting, but this area has proven to be popular and a draw for staff to check out the new intranet.

Happy Tails

Happy Tails shares adoption success stories from SDHS locations. Employees can check in on animals to see how they are adapting to their new homes and families.  This information is very meaningful to employees, so Elkie created a widget to pull new adoption stories onto the intranet home page.

Adoption Campaigns

SDHDS has an employee recognition plan to ensure that hard workers get noticed. During adoption campaigns, Elkie holds employee contests to encourage creativity.  They recently held a Valentine’s Day contest where employees created a card for one of their favorite animals. Their next contest takes place during Meow Madness, and employees will be asked to write a fairytale ending for their favorite animal. A “High Five” form allows coworkers to nominate and compliment peers.

In the Mews

This area houses press releases, television interviews, and public news articles featuring the San Diego Humane Society and SPCA

Intranet Widgets

Elkie created several widgets for the intranet home page. A few of the most popular ones are listed below:

  • Staff Treats: Features organization-wide discounts for employees like cafeteria specials, employee HR benefits, and external partnerships.
  • Most Pawsitive Player: An employee showcase to recognize achievements
  • Photo of the Week: Shares fun initiatives completed by the team every Monday, like their weekly walk for animals
  • The @SDHumane Twitter Feed: Keeps employees updated on social media campaigns and involvement.
  • Available Positions: Highlights internal career opportunities as people move around a lot internally.
  • Homeward Bound: SDSH’s goals and achievements are listed. “We want to reach 5,000 adoptions by the end of the year”, says Elkie


Elkie left our interview with a great tip, “Take the time to get to know your intranet software. Get a fluent understanding of how things work. Talk to support or use the implementation packages for one-on-one guidance in helping you get started in the right direction and which applications and tools to use for the best end results.
To kickstart your intranet journey with IC, book a FREE DEMO with us now! Not quite ready for a demo? Then take our complimentary internal communications assessment to see how your efforts stack up!

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