27 years. That’s a lot of conversations, customers, ideas, challenges, lessons learned and relationships. Every one of them has shaped who we are today.
Through all 27 years, one belief has carried us: organizations are stronger when their people are connected.
This year, that belief felt more important than ever.
We gave ourselves a moment to pause and look back. We wanted to reflect on what this past year has meant to our team, to our customers, and to the future of IC.
How did this last year define our next chapter?
The official launch of IC 3.0, the next generation of our platform, was one of the biggest and most meaningful moments of our year.
We could have built another version of our platform and called it a day. Instead, we asked ourselves a harder question: what could an intranet be, and what do organizations actually need from the technology they rely on every day?
Our answer: a platform built from the ground up for today’s environment to bring people, knowledge, and tools together in one welcoming place.
Technology continues to progress year over year to support how we work every day. What’s stayed the same and hasn’t moved an inch: our commitment to serving our client’s needs. The human connection, for us, is stronger than ever.
We’re still here to strengthen the relationships that power organizations through connection and community.
What does connection really mean at work?
We spent a lot of time listening to leaders talk about what connection looks like inside their organizations. The same stories kept coming up.
Teams juggling too many systems. Employees searching in too many places for the information they need. Leaders working hard to keep everyone aligned. Internal communicators doing everything they can to make sure important messages reach the right people.
Those conversations stayed with us, because they kept leading us back to the same realization: you can have all the right technology and still leave people feeling disconnected from their organization.
That shaped everything we did this year, from our product to our content to the conversations we chose to have with our customers and community.
What have our customers taught us in 27 Years?
Our customers have always been at the heart of our story.
From community banks and credit unions to healthcare organizations and government teams, we’ve had the privilege of partnering with amazing organizations who truly care about making work better for their teams.
So much has changed around them: the challenges, the technology, the workplace itself. What people need hasn’t. They still need to find information, communicate with one another, understand what matters, and feel part of something bigger.
You remind us, every day, why our work matters.
Where do we go from here?
27 years gives you some perspective.
We’ve watched organizations move from paper and shared drives to collaboration platforms, cloud technology, automation and now AI. We’ve seen technology solve real problems. Let’s be honest,we’ve seen it create a few new ones too.
Ironically, for a tech company, we’ve learned that more technology is rarely the answer. The answer is most often, working better together.
We’ll keep investing in IC 3.0, keep listening closely to our customers, and keep exploring how technology can remove friction while protecting the human relationships that make organizations successful.
Who do we have to thank?
To our customers: At IC, we believe that team is the heart of every organization; we don’t take that lightly. Thank you for trusting us, challenging us, and letting us be part of your journey.
To our team: thank you for the creativity, care, and commitment you bring every single day. None of this happens without you.
To everyone who has been part of the Intranet Connections journey over the past 27 years: A sincere thank you.
We’re proud of how far we’ve come, and even more excited about where we’re headed.
Cheers to the next chapter! Here’s to many more years of serving our clients to strengthen the connections that make organizations more human and more powerful.
Interested in learning more about our journey to IC 3.0? Read all about it here.
